Rewards Programs
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WHAT IS YOUR REWARDS PROGRAM AND HOW DOES IT WORK?
MyFit Rewards is our points-based loyalty program, where you'll earn a $30 reward for every $300 spent.
HOW DOES THE PROGRAM WORK?
As a member, you'll earn 1 point for every $1 spent with us. When you accumulate 300 points, you'll earn a $30 voucher.You can also enjoy:
- Latest product and health information
- Exclusive and early access to competitions and giveaways
- Invitations to special events and product launches
HOW DO I SIGN UP?
You can sign up either in-store or online. To sign up in-store, simply ask any Team about the program and they'll be able to sign you up on the spot. To sign up online, head to our create an account page.For further information and any eligibility requirements, please see our Terms & Conditions.
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WHEN WILL I RECEIVE MY REWARDS AND HOW DO I USE THEM?
After making a purchase, please allow up to 48 hours for any earned rewards to appear in your account.
WHEN CAN I USE MY REWARDS VOUCHER?
You can use your Rewards Voucher as soon as they appear in your account. All vouchers will expire 6 months from the date of issue.Whilst there is no minimum transaction value when using a Rewards Voucher, you may not use more than $30 in vouchers in a single transaction.
HOW DO I USE MY REWARDS VOUCHER IN-STORE?
Provide our in store Team with the email address linked to your account at checkout, and they can apply any available Rewards Vouchers to your purchase.HOW DO I USE MY REWARDS VOUCHER ONLINE?
When logged into your account, vouchers earnt will be available at payment stage of checkout.At checkout, you will see your Reward Voucher displayed alongside an option to ‘Apply your Reward’.
You must select this option during checkout for the voucher to be deducted from your transaction amount. If you don't apply the voucher during checkout, it will stay unused in your account until it expires or is used for another transaction.For further information, please see our full Terms & Conditions.
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WHAT HAPPENS IF I RETURN AN ITEM PURCHASED WITH A REWARD?
If you choose to return an item, the value of any applied rewards will be reinstated to your account.
RETURNING A PURCHASE MADE USING A REWARD
You'll be refunded as normal via your original payment method. Your refund will reflect an items cost after the value of any rewards has been deducted.The value of any rewards used against the returned item will be credited back to your account.
WILL MY ENTIRE REWARD BE REINSTATED?
For purchases containing more than one item, rewards will be distributed proportionally across the whole purchase, based on each items value.If you don't return your entire purchase, the reward value applied to returned items will be reinstated - not the entire reward.
For further information on MyFit Rewards please see our full Terms & Conditions.
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